Shipping and Returns
Please inspect all items in your order upon delivery.
Any problems must be reported to NanoSurface Biomedical, Inc. within 30 days of delivery.
Returns are subject to a 25% re-stocking fee (minimum charge $50).
Orders of less than 10 plates/dishes are not eligible for return.
Should you have any further questions, please contact us.
Orders of standard products will normally be processed within 1-2 business days if items are in stock. Expedited delivery is an available shipping option at checkout for additional cost. A confirmation email will be sent upon shipment.
Custom or special orders will normally ship within 4-8 weeks. A confirmation email will be sent upon shipment.
A precise delivery window for free sample orders is not guaranteed. Shipment is normally made within 5 days of order confirmation.