Shipping and Returns

Returns

Please inspect all items in your order upon delivery.

Any problems must be reported to NanoSurface Biomedical, Inc. within 30 days of delivery.

Returns are subject to a 25% re-stocking fee (minimum charge $50).

Orders of less than 10 plates/dishes are not eligible for return.

Should you have any further questions, please contact us.

Shipping Time

Orders of standard products will normally be processed within 1-2 business days if items are in stock. Expedited delivery is an available shipping option at checkout for additional cost. A confirmation email will be sent upon shipment.

Custom or special orders will normally ship within 4-8 weeks. A confirmation email will be sent upon shipment.

A precise delivery window for free sample orders is not guaranteed. Shipment is normally made within 5 days of order confirmation.